The rules and guidelines for using VisaBrosThailand services.
TERMS OF SERVICE
Last Updated: May 2026
1. Introduction
Welcome to VisaBrosThailand ("Company", "we", "us", or "our"). By accessing or using our website (https://visabrosthailand.com) and our services, you agree to be bound by these Terms of Service.
If you do not agree, you must not use our services.
2. Services
VisaBrosThailand provides visa consultation and support services related to Thailand visa applications.
We are not a government agency and have no authority to grant or guarantee visas. Final decisions are made solely by relevant Thai authorities.
3. No Guarantee of Approval
We do not guarantee:
* Visa approval
* Processing times
* Outcome of any application
Any statements made regarding success rates are indicative only and do not constitute a guarantee.
4. Client Responsibilities
By using our services, you agree that:
* All information you provide is accurate and complete
* You will not submit false or misleading documents
* You are responsible for complying with Thai immigration laws
Failure to comply may result in rejection without refund.
5. Fees and Payments
* All service fees are clearly communicated before engagement
* Fees are charged for consultation, document preparation, and support services
* Government fees are separate unless explicitly stated
Payments are non-refundable unless otherwise agreed in writing.
6. Refund Policy
* No refunds are provided once work has commenced
* Refunds, if any, are at our sole discretion
* Visa rejection does not entitle the client to a refund
7. Limitation of Liability
VisaBrosThailand shall not be liable for:
* Visa rejections
* Delays caused by government authorities
* Losses resulting from incorrect information provided by the client
Our liability is limited to the amount paid for our services.
8. Third-Party Services
We may use third-party services (e.g., translation, courier services). We are not responsible for their actions or delays.
9. Communication
By using our services, you agree to be contacted via:
* Email: [info@visabrosthailand.com](mailto:info@visabrosthailand.com)
* Phone: +66 96 049 1550
* Messaging platforms (e.g., WhatsApp)
10. Privacy
Your use of our services is also governed by our Privacy Policy.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Thailand.
13. Contact Information
VisaBrosThailand
333/3 หมู่8 ต.หนองปรือ, Pattaya City, Thailand
Email: [info@visabrosthailand.com](mailto:info@visabrosthailand.com)
Phone: +66 96 049 1550
14. Disclaimer
All information provided on this website is for general informational purposes only and should not be considered legal advice.